{"id":12,"date":"2026-05-25T11:17:43","date_gmt":"2026-05-25T11:17:43","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=12"},"modified":"2026-05-25T20:38:33","modified_gmt":"2026-05-25T20:38:33","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/unitutors.shop\/?page_id=12","title":{"rendered":"REFUND POLICY"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><b>Unitutors<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><strong>Last updated: 21 May 2026<\/strong><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Unitutors, we strive to ensure every customer has a smooth purchasing experience. This Refund Policy outlines the circumstances under which refunds may be issued and the process we follow.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2705 ELIGIBILITY FOR REFUNDS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are considered in limited circumstances. You may be eligible for a refund if:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udd39 Your online payment was successfully processed, and<br>\ud83d\udd39 Due to a technical error or system failure, you were unable to download or access the product you purchased.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u274c WHEN REFUNDS ARE NOT ISSUED<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As our products are digital and delivered electronically, refunds are generally not issued for the following:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udd39 Change of mind after a successful download<br>\ud83d\udd39 Failure to read the product description before purchase<br>\ud83d\udd39 Incompatibility with your device or software when system requirements were clearly stated<br>\ud83d\udd39 Partial use or dissatisfaction with content after successful access<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udcb3 HOW REFUNDS ARE PROCESSED<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All approved refunds are processed by reversing the original payment through our payment gateway, Payfast. Refunds will be credited back to the same payment method used for the original purchase. We do not issue refunds via cash, cheque, or alternative payment methods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u23f1\ufe0f REFUND PROCESSING TIME<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once a refund request is approved, the reversal will be completed within 10 business days. Please note that the time it takes for the funds to reflect in your account may depend on your bank or card issuer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udce9 HOW TO REQUEST A REFUND<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To request a refund, please email us at <strong>sales@unitutors.shop<\/strong> with the following details:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udd39 Your full name<br>\ud83d\udd39 Order or transaction reference number<br>\ud83d\udd39 Date of purchase<br>\ud83d\udd39 The product you purchased<br>\ud83d\udd39 A clear description of the issue, including any error messages or screenshots if available<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our team will review your request and respond as soon as possible. Providing complete information helps us resolve your query faster.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udcde CONTACT US<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions regarding this Refund Policy or to follow up on a refund request, please reach out to us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2709\ufe0f Email: sales@unitutors.shop<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Unitutors reserves the right to update or amend this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unitutors Last updated: 21 May 2026 At Unitutors, we strive to ensure every customer has a smooth purchasing experience. This Refund Policy outlines the circumstances under which refunds may be issued and the process we follow. \u2705 ELIGIBILITY FOR REFUNDS Refunds are considered in limited circumstances. You may be eligible for a refund if: \ud83d\udd39 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/unitutors.shop\/index.php?rest_route=\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unitutors.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/unitutors.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/unitutors.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/unitutors.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12"}],"version-history":[{"count":3,"href":"https:\/\/unitutors.shop\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":164,"href":"https:\/\/unitutors.shop\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions\/164"}],"wp:attachment":[{"href":"https:\/\/unitutors.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}